Delivery policy

Delivery Policy

 

At Trade Central, we are committed to providing timely and reliable delivery services for all our home appliances and product categories, including Air Conditioning, Lighting, Electrical, Solar, Security, Tools, TV & Data, and Ventilation. Please review our delivery policy below.

1. Delivery Areas

We currently offer delivery services to:

• Local Deliveries: Within (Specify Cities/Regions).

• Nationwide Deliveries: Across (Specify Country).

• International Deliveries: Available for select locations. Please contact us for details.

2. Delivery Timeframes

• Standard Delivery: (Specify number of days) business days from order confirmation.

• Express Delivery: (Specify number of days) business days (subject to availability and additional charges).

• International Delivery: Delivery times vary based on destination and customs processing.

3. Shipping Fees

• Shipping costs are calculated at checkout based on the delivery location and package weight.

• Free shipping may be available on orders above a specified amount (if applicable).

• Additional charges may apply for remote locations or special delivery requirements.

4. Order Processing

• Orders are processed within (Specify processing time) business days.

• You will receive a confirmation email with tracking details once your order is shipped.

• Orders placed on weekends or public holidays will be processed on the next business day.

5. Tracking & Delivery Updates

• Customers will receive a tracking number via email to monitor their shipment.

• Updates on estimated delivery dates and any delays will be communicated through email or SMS notifications.

6. Failed Deliveries & Redelivery

• If delivery is unsuccessful due to an incorrect address or absence of the recipient, a re-delivery attempt may be arranged (additional fees may apply).

• If an order is returned to us due to failed delivery attempts, customers may be responsible for reshipping fees.

7. Damaged or Missing Items

• If your order arrives damaged or with missing items, please notify us within (Specify number of days) days of delivery.

• We will arrange for a replacement or issue a refund based on the circumstances.

8. Changes to Delivery Information

• If you need to update your shipping address after placing an order, please contact us as soon as possible.

• Address changes may not be possible if the order has already been shipped.

9. Contact Us

For any delivery-related inquiries, please contact us at (Email Address).